IBM has announced that it will add blockchain technology to the customer services of Lenovo’s Data Centre. This blockchain-based solution will be deployed around 200 counties.
According to the press release, Blockchain technology will be leveraged by Lenovo to monitor the details of software and hardware being used in its Datacenter.
Laura Laltrello, Vice President, Lenovo Data Center Group said,
“The enterprise today is equipped with a host of new technology solutions built to offer customers unprecedented support and deliver a world-class customer experience”
Laltrello also added they will work with IBM to deliver the best seamless experience for the customers in the data center support.
IBM’s blockchain technology will be used to create a transparent environment in supply for hardware and software for Lenovo’s Data Centers.
IBM General Manager of Technology Support and Services, Vivek Mahajan said artificial intelligence can take customer service to the next level and to provide excellent and transparent service they will be using blockchain technology.
The multinational firm, IBM is so focused on the blockchain that they even collaborated with Columbia University to launch the Blockchain Accelerator Program for Startups.
This agreement between the two tech companies IBM and Lenovo has been signed in December 2018. And also they have been working on other projects together since 2005.